PRIVACY & POLICY

Last updated: March 29, 2023 Epoch Store (“us”, “we”, or “our”) operates the Epoch Store website (the “Service”).

Privacy Policy

What personal information do we collect?

We automatically gather certain information about your device when you access the Website, including information about your web browser, IP address, time zone, and some of the cookies that have been set up on it. Along with this, we also keep track of the specific web pages or items you view while using the Website, the websites or search keywords that led you there, and your interactions with the Website. This automatically gathered data is what we refer to as “Device Information.”

We also obtain information about you when you make or attempt to purchase through the Website, including your name, billing address, shipping address, payment information, email address, and phone number. This data is referred to as “Order Information” by us.

In this privacy statement, we refer to “Personal Information” to refer to both Device Information and Order Information.

How do we use your personal information?

We use the data we collect for internal user demographic, interest, and behavior research so that we can better know, care for, and serve our users. This data is gathered and evaluated on an aggregate level.

With the help of the personal data we gather, Epoch can keep you informed about new product releases and forthcoming events, as well as confirmations, invoices, updates, security alerts, and administrative and support messages. Additionally, it enables us to enhance our advertising, content, and services.

We may use the information you provide to contact you with essential announcements, such as updates to our terms, conditions, and policies.

Retention of data

We keep your Order Information for our records after you place an order through the Website.

Minors

Individuals under the age of 18 should not use the Website.

Governing law and jurisdiction

If there is a disagreement between the parties regarding this policy, the matter will be submitted to a single arbitrator in accordance with the Arbitration and Conciliation Act of 1996. The arbitration will take place in Delhi, India, and the arbitrator’s judgment will be final and binding on both parties. English shall be the language of the arbitration proceedings. This agreement will be governed by Indian law and exclusively subject to the jurisdiction of courts in New Delhi, India.

Changes

We may occasionally amend this privacy statement to reflect changes to our practices or for other administrative, statutory, or regulatory purposes.

Get in touch

Please contact us by email at contact@epochstore.in if you would like more information about our privacy practices, have questions, or would like to file a complaint.